Returns & Exchanges

At Olavita Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging to maintain our quality and safety standards.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack your skincare products in their original boxes, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our lab inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.